Author | Jim Kramer, DVM, CVPM

Practice owners: You own/rent a building. You employ a staff. You have computers. If youre interested, you have a chance to build more businesses, help more people and earn more money than just the hospital.

Today's clients are different, but in many ways you've never consider, they might be the same as they've ever been. Delve into two important ways veterinary clients fear the wrong action far more than no actionand what you can do about it.

Find out how this technology can not only help your veterinary practice's bottom line, but also enhance patient care and comfort.

Follow this advice when you're hit with a client or patient crisis.