Technicians

Tips on implementing the SOAP method when documenting staff expectations

In this dvm360® interview, Charlotte Lacroix, DVM, JD, outlined how this approach can help practitioners navigate the murky waters that come with holding their staff accountable in HR situations.

Why millennials are so attached to their pets

During a recent interview at the 2021 New York Vet Show, Steve Dale, CABC, got candid about why he believes millennials are so attached to their pets.

Broaching parasite preventatives with clients

In a recent dvm360® interview, Beckie Mossor, RVT, shared common challenges veterinary professionals face when discussing parasite preventatives with clients, plus tips on educating them.