Owners

Using empathy statements to put stressed-out clients at ease

Kindness is the best defense against negative emotions.

Traditional vs digital marketing: rivals or teammates?

In an interview with dvm360®, Steve Dale, CABC, and Bill Schroeder, senior vice president of InTouch Practice Communications, weigh marketing options for veterinary practices.

A look into Bash Halow's upcoming Fetch lectures: Part 3

In this interview, Bash Halow, LVT, CVPM, summarizes what attendees will takeaway from his upcoming lecture on client compliance.

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