Owners

The basics of body language

Look for the disconnect between your veterinary colleagues words and their nonverbal communication to find out when its time to ask for more information.

Tip: Out with bonuses, in with incentives

Have you ever set up, adequately explained and regularly monitored a bonus program that ties much closer to practice goals that benefit patients, practice owner and employees?

Veterinary telemedicine is a sticky legal wicket

Are you covered by state law and your malpractice insurance when it comes to asking for or giving veterinary telemedicine advice?