Author | Wendy S. Myers, CVJ

Wendy S. Myers, CVJ

Best known as the “Queen of Scripts,” Wendy Myers knows the right words will lead clients to accept your medical advice, driving patient and practice health. As founder of Communication Solutions for Veterinarians, she teaches practical skills through online courses, conferences, and onsite consulting. Myers’ experience as a partner in a specialty and emergency hospital helped her understand issues that owners and managers face. Learn how Myers can train your team at csvetscourses.com.

Articles

Showing value for fees during checkout

Arm your team with concise checkout scripts that spotlight service value, ensuring pet owners feel confident in both care and fees.

When clients lie about preventive dosing

Communications expert Wendy S. Myers provides scripts for confident client conversations

How Do I Say...? When clients can’t see their favorite doctors

These scripts for confident client conversations are compassionate and provide options to help ease pet owners’ concerns

How Do I Say…?: When clients lie about preventive dosing

Communications expert Wendy S. Myers provides scripts for confident client conversations