Author | Rachael Simmons

Rachael Simmons

Articles

My Back Office Blunder: Shot through the ... leg? Bob gives clients a bad name

A client calls with an unbelievable tale (and zero remorse).

My Back Office Blunder: Dr. Receptionist?

This veterinary receptionist had to keep her cool when a client was a little too revealing in the exam room.

My Back Office Blunder: Fireman down!

A pet owner becomes the patient when he passes out during his cats veterinary visit.

My Back Office Blunder: People piddle in exam room 1

Maybe youre used to cleaning up pet piddle puddles at your veterinary practice, but what do you do when the pee isnt the pets?