Author | Kellie Olah, CVPM, SPHR

Kellie Olah, CVPM, SPHR

Kellie Olah, CVPM, SPHR, is a practice management and human resources consultant at Veterinary Business Advisors, Inc.

Articles

How should your practice respond to client complaints?

Learn some key steps to take when navigating the muddy world of a client complaint.

Hiring new talent: Why soft skills matter

When it comes to hiring new team members at your veterinary practice, you should consider a nice balance of both technical and soft skills. Here’s why, plus how to identify key soft skills.

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