Author | Jennifer Graham

Jennifer Graham

Articles

I lost it when my cat died

The veterinary professional in me was determined to continue going to work. But personally, I was a mess. One day, while I was lost in a cloud of grief, my boyfriend asked, "Are you ever going to feel better?" I wasnt really sure.

Put out an APB: All poo bulletin

Its a crime to let parasite education be boring or ineffective. Use these tips to spotlight arresting information to help pet owners offer their pets the best care.

Phone skills: How to attract cat owners when they call your practice

Consider these common cat owner conundrums and learn how to offer help on the phone--and ultimately lock in a veterinary visit to promote the pet's health.

Cat crisis phone checklist: How veterinary receptionists can help

When cat owners call your veterinary practice, follow these tips to welcome them to your cat-friendly environment.