Author | Carolyn C. Shadle, PhD

Carolyn C. Shadle, PhD

Articles

Diversity and inclusion: My journey

An expert in communication shares her experience learning more about the ins and outs of diversity, equality, and inclusion in the veterinary industry.

So much to say, so little time

Being pressed for time can make you feel like your ship is sinking. Navigate the waves with these useful communication techniques.

3 Steps to Resolving Conflict

Mitigating conflict between team members requires a concerted effort. Here’s an effective approach that leaves everyone feeling like a winner.

4 Pillars of Effective Client Engagement

“At the end of the day, people won’t remember what you said or did; they will remember how you made them feel.”— Maya Angelou