Despite the surge in pet ownership in the US, 

access to veterinary care remains a challenge

. To address this issue, many veterinary practices are opening more clinics across the country. Additionally, some hospitals and pet care organizations are also beginning to offer free services to some clients, as well as more flexible payment options.

Below are new veterinary facility openings, and more:

Artista Advanced Pet Care Specialty and Emergency Hospital (Atlanta, Georgia)

Artista Atlanta veterinary team. (Image courtesy of Arista Advanced Pet Care)

Arista Advanced Pet Care recently celebrated the grand opening of its first specialty referral and emergency veterinary hospital in Atlanta, Georgia. Services the Arista Atlanta facility offers include internal medicine, surgery, oncology, emergency and critical care, and radioactive iodine therapy (I-131).

According to Arista, the organization follows a veterinarian-led model that supports a sustainable and collaborative approach to pet healthcare. “The future of veterinary medicine is deeply tied to patient-centric care, innovation, and the well-being of the professionals who dedicate their lives to it,” Jennifer Welser, DVM, DACVO, president of Arista, said in a company release.

 “Arista is setting a new precedent—one where specialists have the autonomy, support, and infrastructure to provide unparalleled care while shaping the future of the profession.

Resting Rainbow of Orlando (Orlando, Florida)

An independently owned pet cremation and funeral home facility, Resting Rainbow of Orlando, recently opened in Florida. The facility, owned by Luis and Meylen Trujillo, offers services to walk-in and call-in customers, as well as to veterinary clinics and animal hospitals wanting to support their clients during a time of loss. Resting Rainbow also offers pet removal and delivery services, as well as memorial items like urns, jewelry, and other keepsakes. For law enforcement agencies in the community with K-9 officers who have passed away, Resting Rainbow is offering services free of charge.

"One of our primary goals was to establish a pet cremation process that is responsible, sustainable and transparent", said Luis Trujillo in a news release.

 "We were able to accomplish this goal by collaborating and partnering with Joseph Castranova, CEO of Resting Rainbow Franchise Corporation, who helped us source the proper equipment and to establish a transparent cremation process that is trackable from the moment of pet reception, to the moment pet remains are handed to our customers. Our equipment is a state-of-the-art multi-chamber pet cremation incinerator that is environmentally friendly and appealing. We welcome pet families to consider our private viewing and witness cremation services, an experience that will give them the opportunity to see the process being carried out for their beloved pet from an intimate setting inside our memorial room."

Lovet Pet Health Care (Grand Rapids, Michigan)

Lovet Pet Health Care in Grand Rapids, Michigan. (Image courtesy of Lovet Pet Health Care)

Lovet Pet Healthcare recently announced the opening of its first hospital in Grand Rapids, Michigan. As part of its efforts in making veterinary care more accessible to pet owners, the hospital is making the first exam for new clients free of cost. In its mission to address the growing gap in access to pet care, Lovet is also providing cost-saving care packages, same-day appointments for urgent care needs, and flexible payment options that include interest-free options, same-day financing, and more. The facility also partnered with a global architecture and design firm to employ a hospital design that minimizes stress for patients and create a better experience for clients and staff. 

“Grand Rapids has a strong, pet-loving community, and we're here to make high-quality vet care more convenient and affordable than ever," said Courtney Gruber, president of Lovet Pet Health Care, in an organizational release.

 "At Lovet, we're doing veterinary care differently—because we believe pet parents deserve less stress and more peace of mind when it comes to their pet's health. From urgent and primary care to dental and surgical services, we offer comprehensive care under one roof. And with flexible payment options and thoughtfully designed spaces, everything we do is built around making vet care easier to access.”

Think your hospital has an award-winning design? Submit to the 2025 Hospital Design360® Competition by May 31! Winners will receive national recognition in the dvm360® magazine, a Hospital Design Award, and free admission to a 2025 Fetch Conference. Categories include over 8,000 sq. ft., 3,500–8,000 sq. ft., and under 3,500 sq. ft. Enter 

Arista Advanced Pet Care opens first specialty and emergency veterinary hospital in Atlanta, Georgia. News release. Arista Advanced Pet Care. April 21, 2025. Accessed April 23, 2025. https://www.businesswire.com/news/home/20250421388893/en/Arista-Advanced-Pet-Care-Opens-Their-First-Specialty-and-Emergency-Hospital-in-Atlanta-Georgia

Long time residents of Winter Garden open Resting Rainbow of Orlando - a state-of-the-art pet cremation and pet funeral home facility that provides compassionate, dignified, and transparent afterlife care for pet families. News release. Resting Rainbow of Orlando. April 22, 2025. Accessed April 23, 2025. https://prnmedia.prnewswire.com/news-releases/long-time-residents-of-winter-garden-open-resting-rainbow-of-orlando-a-state-of-the-art-pet-cremation-and-pet-funeral-home-facility-that-provides-compassionate-dignified-and-transparent-afterlife-care-for-pet-families-830658783.html

Lovet Pet Health Care launches in Michigan to expand access as new survey reveals cost barriers for pet parents. News release. Lovet Pet Health Care. April 18, 2025. Accessed April 23, 2025. https://prnmedia.prnewswire.com/news-releases/lovet-pet-health-care-launches-in-michigan-to-expand-access-as-new-survey-reveals-cost-barriers-for-pet-parents-302432202.html

Articles

The latest updates relating to animal care establishments

Clinic center: New pet care facilities offering free services, and more

Veterinary practices rely on effective management to ensure smooth operations, deliver high-quality care, and provide exceptional client service. As the demand for skilled leadership in administrative and operational roles continues to grow, the Veterinary Hospital Managers Association (VHMA) has introduced the Certified Veterinary Office Manager (CVOM) certification. This new certification aims to recognize and elevate the vital contributions of those overseeing key clerical and administrative functions within veterinary practices.

The CVOM certification joins VHMA's established Certified Veterinary Practice Manager (CVPM) certification as part of the association's valuable career development offerings for veterinary management professionals at all stages of their careers. While the CVPM is intended for those with more advanced experience and responsibilities in veterinary practice management, the CVOM certification is designed for emerging leaders in the field.

The role of the CVOM in veterinary practice

In veterinary practices, leadership extends across all facets of operation. The CVOM is designed for those specializing in clerical and administrative functions such as managing schedules, handling client inquiries, maintaining records, implementing hospital policies, and ensuring smooth day-to-day operations. Professionals with the CVOM can help practices become more efficient and effective by enhancing client satisfaction and reducing administrative bottlenecks, ultimately allowing the veterinary team to devote more time and energy to patient care.

By offering the CVOM certification, VHMA provides a pathway for managers to gain formal recognition for their experience and knowledge while fostering further professional growth.

The qualifications for the CVOM certification are:

1 year of management experience in select management duties.

2 letters of recommendation from individuals who can attest to the candidate's management skills.

Candidates complete an application to qualify for the certification examination. Upon qualification and passing the examination, the CVOM certification is valid for 2 years. To recertify, certified professionals must complete 18 hours of continuing education and pay a renewal fee. This recertification process helps certified individuals stay updated on industry developments and best practices.

The CVOM certification offers a variety of benefits to both individual professionals and the veterinary practices they serve.

For management professionals, the CVOM formally recognizes their management experience and knowledge base. The CVOM certification can open doors to new career opportunities by helping to distinguish professionals in a competitive job market. Additionally, the certification may lead to higher job satisfaction and better compensation, as practices value the leadership and management skills it represents.

Upon certification, professionals join a national network of veterinary managers, offering ample opportunities for collaboration, professional development, and knowledge exchange. This network provides a platform for peer support, advice, and shares best practices within veterinary management.

For veterinary practices, certification can boost employees’ confidence and job satisfaction by enhancing their abilities and offering professional development opportunities, leading to a more motivated, productive workforce and reduced turnover rates.

Both the CVOM and CVPM certifications highlight leadership and management expertise but serve managers with different experience, responsibilities, and expertise. The CVOM is designed for managers focused on clerical tasks and day-to-day operations, while the CVPM caters to a more experienced professional with an advanced knowledge base and more strategic responsibilities.

CVPM requires more extensive experience and education, including:

3 years of practice management experience in select management duties

18 college/university semester hours in management-related courses

48 hours of management-focused continuing education

This advanced certification reflects the broader responsibilities of overseeing an entire practice, including managing financial operations and staff and ensuring compliance with regulatory requirements. CVPM certification is intended for those with a comprehensive understanding of veterinary practice management and leadership.

To illustrate the difference, consider the distinction between a veterinary assistant and a credentialed veterinary technician. The CVOM is tailored for those focusing on clerical tasks, while the CVPM is aimed at individuals with a more expansive skill set and advanced experience in managing all aspects of a veterinary practice.

Career development in veterinary practices

As veterinary practices face an ever-evolving landscape, leadership at all levels is essential. The introduction of the CVOM reflects the growing recognition that effective management is crucial throughout the entire practice. Strong leadership helps navigate challenges and fosters a positive work environment where the team and patients thrive, ensuring better overall outcomes for everyone involved.

By offering the CVOM and CVPM certifications, VHMA provides a structured, accessible path for leaders and managers to be recognized for their experience, knowledge, and skills.

What’s the Difference? Veterinary Hospital Manager Assocation. Published 2025. Accessed April 23, 2025. https://www.vhma.org/certificatesandcertification/officemanagervspracticemanager

The Veterinary Hospital Managers Association recently introduced a new certification, the Certified Veterinary Office Manager 

A new certification for advancing leadership in veterinary practices

The BluePearl Pet Hospital in Tampa, Florida, is now offering the transcatheter edge-to-edge repair (TEER) procedure for its patients. TEER is a minimally invasive beating-heart intervention for treating severe mitral regurgitation, a backward flow of blood into the atrium linked to chronic valvular disease. This new addition to its services makes BluePearl Tampa the eighth hospital in the United States to offer the procedure.

“I am incredibly proud of our cardiology team in Tampa...who have undergone specialized training to be one of few pet hospitals in the United States that are able to offer the TEER procedure to pets,” Richard Stone, DVM, DACVIM (SAIM), chief medical officer at BluePearl Pet Hospital, said in an organizational release.

“Our dedicated team continues to push the bounds of medical excellence, finding ways to bring industry-leading care to communities to positively impact the lives of pets.”

In dogs, chronic valvular disease is one of the most common causes of heart disease, accounting for approximately 75% of all heart disease in these animals.

Small dog breeds, such as those weighing less than 40 lb, as well as dogs older than 5 years, are at higher risk of developing the disease. Breeds including miniature poodles, cocker spaniels, miniature schnauzers, dachshunds, small terrier breeds, and Cavalier King Charles spaniels are also more predisposed to getting chronic valvular disease.

 Unlike other breeds, Cavalier King Charles spaniels may develop the disease as young as 2 to 3 years of age.

Also known as chronic degenerative valve disease, endocardiosis, valvular regurgitation, valvular insufficiency, or myxomatous degeneration of the valve, the disease involves the degeneration of the heart valves between the atrium and ventricle on the tricuspid and mitral valve, with the mitral valve usually being primarily affected. Changes in the valves’ appearances and supporting structures due to degeneration cause improper closure of the atrium and ventricle, resulting in regurgitation, or leakage.

During the TEER procedure, a 2- to 3-in incision is made in the chest wall of a dog under general anesthesia.

 Using a ventricular catheter, a device to connect the edges of the mitral valve is then placed, substantially decreasing or eliminating leakage. Patients in recovery follow up to 6 weeks of restricted activity, and follow-up appointments are scheduled up to 1 year after the procedure. “TEER can improve quality of life for pets that receive the procedure and can extend lifespans,” BluePearl stated in a news release.

In contrast to open-heart surgery and other traditional treatments, the TEER procedure is more cost-efficient and less invasive. According to BluePearl, the procedure has a success rate of 95% in animal patients.

 In humans, the procedure has been performed in more than 150,000 patients worldwide as of 2023.

“The [TEER] procedure is a game changer, offering pet owners a minimally invasive alternative to complex treatments such as open-heart surgery,” Bradley Harris, DVM, DACVECC, cardiologist at BluePearl Tampa, said in a news release.

“TEER can improve the quality of life for pets with heart disease and extend their lifespans. We’re proud to be the eighth pet hospital in the country to offer this industry-leading procedure and look forward to positively impacting the lives of pets in our community and beyond.”

BluePearl to provide cutting edge heart intervention procedure for pets. News release. BluePearl Pet Hospital. April 23, 2025.

Weir M, Gordon SG. Chronic degenerative valve disease in dogs: in depth. VCA Animal Hospitals. Accessed April 23, 2025. https://vcahospitals.com/know-your-pet/chronic-degenerative-valve-disease-in-dogs-in-depth#:~:text=Chronic%20degenerative%20valve%20disease%20represents,all%20heart%20disease%20in%20dogs

Transcatheter edge-to-edge mitral valve repair (TEER). University of Illinois Urbana-Champaign College of Veterinary Medicine. July 3, 2023. Accessed April 23, 2025. https://vetmed.illinois.edu/2023/07/03/transcatheter-edge-to-edge-mitral-valve-repair-teer/

Raman J, Narang A, Appadurai V, Puthumana JJ. The increasing use of mitral transcatheter edge-to-edge repair in complex and high-risk patients. 

The transcatheter edge-to-edge repair procedure is a minimally invasive treatment for mitral regurgitation.

BluePearl Pet Hospital in Tampa, Florida, becomes eighth hospital in US to offer TEER procedure

This content was provided by IGNITE, a dvm360® Strategic Alliance Partner. Check out their website 

Like many of us, I have always loved animals. They hook us right away with cute noses and puppy dog eyes—I can even find beauty in exotic pets.

The urge to help all animals, for me, came in the form of a very broken labrador retriever. She was abandoned by humans and had battled with a motor vehicle. Sadly, she did not defeat the metal dragon and was left with many injuries.

When I was younger, we lost our family dog and were looking for a new member to join us on this adventure called life. We had heard from a family friend that a local veterinarian had just treated a dog that had been hit by a car. She lost most of her tail and would likely lose a hind limb. That hooked my mother immediately; we had to save this dog.

The veterinarian wanted to find the dog a home, so we loaded into the family van and drove 30 minutes to meet Rosie—the veterinary staff that patched her up had blessed her with a name. We were told that Rosie was one of the sweetest dogs they had worked on. She graciously kissed the staff the entire time, almost like she knew they were there to help.

When I met Rosie, she was the most pitiful-looking dog. Rosie was backed into the corner of the kennel run and shook so bad she could have developed a Polaroid photo. After several minutes, we coaxed her out and slipped a lead on her. I took her for a walk. I’m still unsure whether my mother saw a connection between us or felt pity for Rosie. Still, we decided to do a trial period after she had healed more.

About a week later, I came home from school to learn Rosie was home. I cautiously walked up the stairs and lay by her blanket. I stayed there for several hours and did it all over again and again. Then, one night, Rosie made her way to my bed. We quickly became 2 peas in a pod. It was decided she would stay.

My mother single-handedly did all of Rosie’s physical therapy. Several short walks throughout the day grew to longer ones, and Rosie regained the use of her hind limb. The tripod dog became a normal, healthy, and active dog.

This whole interaction opened my eyes to veterinary medicine, and I became hooked. My stepfather had connections with another local veterinarian who allowed me to shadow him. I was with him during almost every vacation from school, usually from the start of the day to almost the end. I watched an onychectomy, helped with a fecal float, observed appointments, witnessed discharge instructions, cleaned, and cleaned some more. My labor earned me a pizza every time. My love for vet med grew and grew.

After high school, I found a veterinary assistant program at my local college. My father paid for it, and so it started. I had 3-hour classes 3 nights a week for 3 months. I learned basic anatomy, basic parasitology, veterinary terminology, what an emergency was, how to take vitals, all about vaccinations, etc. I studied every night and graduated at the top of my class. I was so excited to start a career in vet med. There was only one thing standing in my way: experience.

I dropped my resume off at every clinic in my area. I posted my resume on Indeed. I had friends and family members looking for job opportunities for me. I just kept hearing “you don’t have enough experience for us.” Then, one opportunity dropped in my lap. My friend had just received emergency care for his dog at a mixed animal clinic. He recommended I drop my resume off, so I did.

I called after a week and was told no one had reviewed it yet. I called the next week and was told the same thing. Disappointment hit me like a ton of bricks: yet another clinic that didn’t want me. The following week, I received a call about an interview with this mixed animal practice. I practically yelled “yes, I’d love to have an interview.”

This practice took a chance on me, and every day, I’m so thankful they did. They patiently helped me perfect my ability to read a fecal, they helped me practice draw blood, monitor anesthesia, develop radiographs (yes, with a developer and fixer), taught me what medication did what, and so on. Every day was a new opportunity to learn something.

I also was expected to help our receptionist with phone calls and checking clients in and out. I put my own spin on things and grew. I got to connect with our clients on a whole new level, and the best part was that the clients remembered me, not just my face but my name, which may seem like a silly thing, but it made me feel important and valued.

Sadly, my years as a veterinary assistant came to an end. I was diagnosed with spina bifida, a condition affecting the spine, and could no longer stand for extended periods of time or pick up large dogs on my own. I felt crushed at 22. The job I wanted so bad and had earned would no longer be accessible to me. I left vet med for a different avenue and a different state. I tearfully thanked my coworkers for all the work and time they had invested in me.

Fast-forward a couple of years, and we (now I had a family) decided to move back home. I posted on Facebook that we were coming back, and 5 minutes later, I had a job offer from that mixed animal practice. They offered me the position of receptionist, also called Client Care Specialist. I took it because I had bills to pay, and it was veterinary medicine, just a different aspect of it. Plus, I loved those veterinarians and wanted to work with them again.

A few years later, I was awarded the title of Lead Client Care Specialist, a role I was beyond thrilled to take on. In that role, loved training new people and showing them my love for veterinary medicine. I emphasized to them that they were more than a receptionist and pointed out everything we did for clients and patients. I stressed that being a receptionist was one of the hardest roles in the clinic. I pushed for education for receptionists, new and seasoned.

While pushing for education and information, I stumbled across a program by Ignite called the Veterinary Receptionist Program of Excellence. As I reviewed this program, my first thought was, what could they teach me? I had been in veterinary medicine for more than 10 years at this point. I stubbornly thought I knew my job well enough that I couldn’t possibly be taught anything new.

I selfishly wanted fancy letters behind my name, so I took the program. Boy, was I wrong about this program. I learned at least one new thing with each section I completed. This program made me think outside of my comfort zone and take a moment to feel like a client would. No one had ever taught me mannerisms and tone of voice for end-of-life appointments; it was something I picked up along the way. This program broke it down so beautifully that I wanted to look into further educational opportunities for end-of-life care.

I was excited to share this program with my coworkers but was met with less than appreciative and excited responses, which was disheartening. Why wouldn’t you want your coworker to receive additional education? Or be able to offer additional support to clients? Or have thoughtful and educational conversations with clients about their pets and needs? Really, this pushed me to finish the program.

I earned my certificate, shirt, and fancy letters. I was so proud I demanded the clinic post my achievement on our Facebook page. I wanted our clients to know that I went the extra mile for them. After finishing, I felt stuck. I felt I achieved all I could at that mixed animal clinic that took a gamble on me. I decided to leave, regrettably.

During this time, IGNITE reached out to see if I wanted to be a VRCE brand ambassador. Boy, did I ever. I wanted to show the world that this program was useful to all, that receptionists mattered, and that they were worth the time to educate and invest in. From that day on, I decided it would be my sole mission to bring further recognition to veterinary receptionists, even if I had to do it on my own.

I scheduled an interview with a specialty hospital after my friend practically dragged me there to drop off my resume. I was beyond nervous: I hadn’t had an interview in over a decade. What would I say? How does one talk themselves up? What if it was too much for me? That friend who ‘forced’ me to drop off my resume told me not to worry. I was the best receptionist she knew. I went to the interview and was asked about my fancy letters behind my name. This specialty hospital had taken the time to look into it and were excited I had completed the program. I graciously accepted the position of Client Care Specialist with them.

A few months later, I was invited to be on the President’s Advisory Council for the North American Association of Veterinary Receptionists. I accepted the seat. Here was a chance to further my cause and show the world that receptionists matter. Here was an opportunity to get the word out and support all receptionists in veterinary medication.

That’s my story of how I came to be a receptionist and how I strive to be the best I can be. I will continue to stand on my soapbox saying that receptionists matter, we deserve continuing education, and we deserve support and recognition. So, for me and receptionists all over, take a moment out of your day to thank them.

Do you know a CSR who goes above and beyond for pets, clients, and the veterinary team? Nominate them for dvm360's 2025 Veterinary Heroes® Awards! These awards honor veterinary professionals, including CSRs, who makes a meaningful impact on patient outcomes through exceptional communication, compassion, and dedication. Submit your nomination

A passion for animals sparked a career that led to a lifelong commitment to advocating for veterinary receptionists

Becoming a receptionist

Joya Griffin, DVM, DACVD talks about diagnostic diet trials for young patients and those with nonseasonal itching

Diet trials for nonseasonal pruritus 

Food for Thought: Diagnostic and Therapeutic Diets for Derm Cases

, Joya Griffin, DVM, DACVD, practicing dermatologist with the Animal Dermatology Group in Louisville, Kentucky, and star of the National Geographic Wild television series 

, talks about the importance of conducting diagnostic diet trials for cats and dogs with nonseasonal pruritus. Patients with year-round pruritus, as well as young patients with pruritus can also undergo diet trials. With this diagnostic method, Griffin explains, the objective is to replace the patient’s current food with a novel protein prescription diet to observe changes in itching over 6 to 8 weeks.

: So whenever a dog comes in to me, or cat that has a non-seasonal onset of pruritus, or they're itching all year round without seasonality, it's really important for me to do a diagnostic diet trial. I also choose diagnostic diet trials for cases that start having pruritus really young, and my goal is to get them completely off of their current food and put them on a new, novel protein prescription diet, so that we can see what happens over the span of 6 to 8 weeks with their pruritus level. Does that go away with the change in the food, or does it continue throughout that diet trial? So I use it as a diagnostic test, and at the end of the diet trial, we always want to rechallenge with the old food to confirm that the improvement was related to the diet and that the dog does in fact, flare once they're re-fed the old food.

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Joya Griffin, DVM, DACVD, talks about diagnostic diet trials for young patients and those with nonseasonal itching

A new report has found that 129 million Americans live in a “vet desert,” or an area with extremely limited access to veterinary care based on number of households, pets, veterinary employees, language barriers, access to a vehicle, per capita income, and poverty levels.

 According to the same report—the 2025 State of Online Veterinary Care Report—22% of counties have 0 veterinarians per 1000 households.

“Not only is access to veterinarians decreasing throughout the United States, this access issue is compounded by the fact that burnout amongst veterinarians is leading to high suicidality and abandonment of the profession,” Dutch, a veterinary telehealth company behind the report, wrote in a news release.

The top 5 states with vet deserts, according to the report, are California, Illinois, Florida, Texas, and New York. In Los Angeles County, California, 3 million pets share 1.9 veterinarians per 1000 households. In well-served areas, the number increases to 58.8 veterinarians per 1000 households.

For pet owners with financial or geographical barriers, as well as seniors and working families, veterinary care may be even more out of reach. According to a 2023 national survey by the American Society for the Prevention of Cruelty to Animals, 1 in 4 pet owners said there was a time in the last 2 years when they wanted or needed veterinary care but were unable to get it.

 The State of Online Veterinary Care Report found that in-person veterinary visits amount to approximately $1450 each year, leading more pet owners to skip veterinary visits.

Many pet owners cannot afford veterinary care, survey finds

As veterinary in-person visits decrease, veterinary telehealth in the US is on the rise, with veterinary telemedicine revenue reaching $2.3 billion in 2024 compared to $936 million in 2020. Dutch estimates that by 2030, 20% of all veterinary visits will take place via telemedicine.

According to Dutch, pet owners save an average of $700 each year using veterinary telehealth.

 Still, many pet owners lack awareness of telehealth options. Only 9% of pet owners have used telehealth for their pets, and 74% of owners are unaware that prescriptions can be written virtually.

The most common conditions comprising telemedicine visits include allergies, ears, and preventive care, with allergies making up for 28% of visits. Additionally, more dog owners (67%) are using telemedicine compared to cat owners (33%). According to the report, female pet owners, those aged 35 to 44, and owners with an average income of $50,000 to $99,900 are using veterinary telehealth services the most.

Data from the 2025 State of Online Veterinary Care Report was obtained primarily from internal consumer surveys, consumer tracking, and industry data. The report also used data from Vetsource and the Veterinary Care Accessibility Project.

“Given that over one-third of Americans live in veterinary deserts, and pets who get regular check-ups live longer, healthier lives, it is apparent that there are gaps in the field that must be filled to ensure no pet is left behind,” Joe Spector, founder and CEO of Dutch, said in a news release.

2025 State of Online Veterinary Care Report. Dutch. Accessed April 22, 2025. 

https://cdn.shopify.com/s/files/1/0535/2738/0144/files/031825_Vet_Telemedicine_Report_Med-Res.pdf?v=1744738079

One-third of Americans are living in vet care deserts, according to new report from veterinary telemedicine company Dutch. News release. April 15, 2025. Accessed April 22, 2025. 

https://www.businesswire.com/news/home/20250415828890/en/One-Third-of-Americans-Are-Living-in-Vet-Care-Deserts-According-to-New-Report-From-Veterinary-Telemedicine-Company-Dutch

New ASPCA survey reveals pet owners need access to telemedicine. 

April 10, 2023. Accessed April 22, 2025. https://www.dvm360.com/view/new-aspca-survey-reveals-pet-owners-need-access-to-telemedicine

The top 5 states with ‘veterinary deserts’ are California, Illinois, Florida, Texas, and New York